At Applause!, we strive for the highest level of customer satisfaction and stand behind all of the products we sell. If you're not happy, we're not happy.
If you have purchased an item from us and it does not live up to your expectations, you may return the item within 30 days of original purchase for a full refund of the original purchase price (excluding shipping), provided it meets the return criteria.
- Please email us for a Return Authorization # (RA #)
- A Return Form will be emailed to you. Please fill out the entire return form and include it in the shipment.
- Please include a copy of the original receipt or packing slip.
- Properly package the product in a protective cardboard box for return shipment.
- Return product with shipping prepaid to:
Attn: Product Returns
6 Manitoba Street
To ensure we receive your return, it's always best to use a shipping company that includes insurance and provides a tracking number for the package. (ie. Canada Post Xpresspost, UPS, USPS insured, etc)
Once your return is received and processed by Applause! Toys, you will be refunded via the original method of payment for the full purchase price of your merchandise, less the shipping costs.
If you have any questions or require additional information please email us at firstname.lastname@example.org