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Our Newsletter


Shipping

When will my order ship?

In-stock items will ship within 1-5 business days from receipt of order. Business days are Monday-Friday (excluding holidays). Occasionally an item may be back-ordered from our supplier. You will be notified should this occur.

When will my order be delivered?

Shipping within Ontario 2-5 business days*
Shipping within Canada 2-10 business days*
Shipping to the continental U.S. 7-16 business days*

* Shipping times are approximate and are not guaranteed by Applause! Toy Store.

Express shipping is available which significantly reduces the shipping time. If you require your order by a certain date, please contact us and we can help you select the best option.

Do you ship internationally?

For shipments to countries other than Canada or the US, please contact us for a shipping quote.

What are your shipping fees?

Applause! Toy Store uses Canada Post Expedited Parcel (that makes our items insurable and traceable). As a result, it costs a little more than regular mail. But this also means that your order gets to you much faster and allows us to confirm it got to you as the shipper promised. All shipments are insured and issued a tracking number for your reference.

Shipping within Canada

The rates quoted are for Expedited Parcel shipping via Canada Post.

For faster service within Canada we use Canada Post Xpresspost, UPS or Purolator. Please contact us for any expedited shipping requests.

For orders of $150 or more please use the following Free Shipping code: FREESHIP 

Please note Free shipping cannot be combined with any other discount.

Total Cost of Purchase Shipping Costs
0 - $20.00 $8.95
$20.01 - $50.00 $10.95
$50.01 - $75.00 $11.95
$75.01 - $100.00 $12.95
$100.01 - $149.99 $14.95
$150.00 +

* FREE *

Use coupon code

FREESHIP



Shipping to US

The rates quoted are for Expedited Parcel shipping via Canada Post and USPS.

For expedited service to the United States we use UPS or Purolator. Please contact us for any expedited shipping requests.
Total Cost of Purchase Shipping Costs
0 - $20.00 $12.95
$20.01 - $50.00 $14.95
$50.01 - $75.00 $18.95
$75.01 - $100.00 $21.95
$100.01 - $150.00 $22.95
$150.01 - $199.99 $24.95
$200.00 + contact us for quote

* Free Shipping - Some items may require additional shipping charges and therefore do not qualify for free shipping. Please see Shipping Surchages or contact us for more information. * NOTE: Free shipping offer is not valid on items purchased with a discount code.

Duties and Custom Fees
US orders may be subject to duties and/or customs fees. Applause! Toy Store cannot predict the fees, and is not responsible for any such charges or possible delays caused by customs clearance. For more information, please contact your local customs office.

Exceptions
    • Heavy or Oversized Items
      Some items that are considered Heavy or Oversized by our shipping companies will require additional shipping charges.
    • Remote Locations
      Please note that there are some exceptions and remote locations within Canada and the U.S. that will require additional shipping charges.

In all cases, a customer service representative will contact you before shipping your order should there be any change in rates. You will have the option of paying an additional shipping charge or canceling the order.

Can I pick up my order?

Yes, orders may be picked up at any of our 3 locations in Bracebridge, Gravenhurst or Huntsville, Ontario.

In the comments section of the check-out page, please mention at which of our locations you would like your order held for pick-up. In-stock items will be ready for pick up within 2-3 business days. We will notify you once the order is at your desired store.